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The importance of a thorough incident response strategy cannot be understated as organizations prepare to identify, investigate, and resolve threats as effectively as possible. Most security veterans are already well aware of this fact, and their teams have proactively defined plans that cover every step of an incident lifecycle. But as businesses migrate increasingly to SaaS, incident response teams are challenged to adapt and evolve their strategies to protect applications over which they have far less visibility and control.
The National Institute of Standards and Technology (NIST) has established guidelines around the incident response lifecycle, a process which they separate into four distinct phases: (1) preparation, (2) detection and analysis, (3) containment, eradication, and recovery, (4) and post-event activity. These principles serve as an invaluable reference for other organizations to develop and improve their own response capabilities.
When it comes to the security of SaaS applications, most teams will find that their response capabilities fall short. Effective incident response for SaaS necessitates a complete understanding of the environment—your users, your applications, and your connected integrations—which security teams relying on legacy solutions just don’t have.
With industry-leading posture management and threat detection capabilities for SaaS, Obsidian Security helps teams respond to incidents affecting business-critical applications and implement measures to prevent them from reemerging. Whether it’s an account takeover, an insider threat, or a compromised third-party integration, Obsidian provides complete coverage for every step of the incident response life cycle.
Making Obsidian a part of your incident response toolkit couldn’t be any easier with frictionless integration directly into your existing workflow. Organizations using CrowdStrike endpoint detection and response, for example, can connect Obsidian to extend visibility into SaaS and investigate threats as they move from devices to cloud applications. Integrate with ticketing platforms like Jira and ServiceNow, or SIEM and SOAR platforms to operationalize Obsidian detections in your team’s preferred way.
The world-class Incident Response Services team at CrowdStrike published a blog breaking down “multiple investigations into an intrusion campaign targeting telecommunications and business process outsourcing (BPO) companies.” In each investigation, they leveraged Obsidian to uncover and eradicate attacker presence in SaaS platforms including Microsoft 365, Azure Active Directory, and Google Workspace. Learn more.
Interested in learning more about Obsidian Security and how our platform can help you improve your SaaS incident response capabilities? Get started with a no-cost risk assessment of your SaaS environment and receive a full report including actionable recommendations to improve your security posture.